Private Policy

Aufum Team | 2024-08-05

Introduction

Aufum respects and protects your privacy rights. This Privacy Policy aims to clearly explain how we collect, use, disclose, store, and protect your personal information when you use Aufum’s products, services, websites, mobile applications (APPs), and related platforms (collectively referred to as the “Services”). Please read this policy carefully. By continuing to use our Services, you signify your consent to the terms of this policy.

I. How We Collect and Use Your Personal Information

1.1 Types of Information Collected

To provide you with Services and optimize your experience, we may collect the following categories of personal information:

Account Information: Ordinary users only need an email address, username, and password. If an ordinary user wishes to upgrade to an instructor, more detailed personal data will be required.
Device and Log Information: Including IP address, operating system version, browser type, access time, page browsing records, and operational behavior data.
Service Usage Data: Your interaction records on the website and APP, function usage frequency, and preference settings.

1.2 Purposes of Information Use

We use your information only based on the principles of legality, legitimacy, and necessity, including:

Creating accounts, verifying identities, and providing core Services;
Fulfilling contractual obligations (such as processing orders and delivering products);
Responding to customer support requests and communication;
Improving product functions, optimizing user experience, and developing new Services;
Preventing fraud, ensuring system security, and complying with laws and regulations.

II. How We Use Cookies and Similar Technologies

We and our partners may automatically collect information through Cookies, pixel tags, and local storage technologies for:

Identifying user identities and remembering preference settings (such as language);
Analyzing traffic patterns and Service performance;

2.2 Control Options

You can manage your Cookie preferences (such as clearing or blocking) through browser settings, but some Service functions may be limited as a result.

We will not share your personal information with third parties without your consent, except in the following circumstances:

Partners: Sharing data with trusted third parties to provide Services (such as banks or online payment platforms), with strict restrictions on the scope of data shared;
Legal Requirements: Responding to legitimate requests from judicial or government authorities;
Business Transfers: In the event of mergers, acquisitions, or other asset transfers.

IV. How We Protect Your Personal Information

4.1 Security Measures

We adopt industry-standard physical, technical, and administrative measures to protect data security, including:

Encrypting the transmission and storage of sensitive information (such as SSL/TLS protocols);
Conducting regular security audits and vulnerability testing;
Implementing strict employee data access control.

4.2 Incident Response

In the event of a data breach, we will promptly notify regulatory authorities and affected users in accordance with the law.

V. How You Manage Your Personal Information

You have the following statutory rights (some rights are subject to local laws):

Right of Access: Obtain a copy of your personal information through account settings or by contacting customer service;
Right of Correction: Update inaccurate or incomplete information;
Right of Deletion: Request data deletion within the scope permitted by laws and regulations;
Right to Withdraw Consent: Withdraw specific authorizations through device permission settings or by contacting us.

Contact Information

If you have privacy-related questions or wish to exercise your rights, please contact our Data Protection Officer (DPO) via:

Email: [email protected]

Policy Updates

We may revise this policy from time to time (e.g., due to business adjustments or legal changes). Updated versions will be posted on the Aufum platform with the effective date marked. Please review them regularly.